![]() I did not have the issue before I updated to Big Sur. I am currently running Big Sur, version 11.5.2. Sorry for the late reply, things have been rather hectic lately. Reconnect the host device and then try to import photos again by using the Apples approved photo-management software (either iPhoto or Image capture). I did notice though, that Image Capture does sometimes download the same photos a second (or third or fourth) time when downloading from my iPhone 7+, but never from my iPad mini 3 & 5. ![]() My last download from my iPhone 7+ straight to an external HDD dates from Oct 2nd and didn't have the problem you described. On which MacOS does this happen (for you)? In most cases, you do not need to convert your. I was then able to move the photos to an external drive without issue. Just reset the preferences files of Image Capture to fix Image Capture not working, or photos not showing up with the following process. The reason for this is because your iPhone is converting each photo and video to a more compatible format. The date created and modified are the dates that the pictures were taken. If Photos app wont open or not working normally, first take the backup of your photo library using Time Machine or copy the library to an external drive. ![]() I solved it by plugging in the phone into the right-side USB port of my MacBook Pro (Retina, late 2013), instead of the left side port. I have been trying to access the camera, capture a photo, and then return to my activity and show it on an ImageView. In some cases, the Image Capture not working occurs due to a trust issue. 10 points 7:42 PM in response to LizzieGin I had this exact problem, trying to use Image Capture to get photos from my new 6sPlus. Today I downloaded photos I took in the last 2 weeks to the internal hard drive. Re-connect iPhone to Fix Image Capture Not Working If you plug in your iPhone but Image Capture fails to recognize it, you can first unplug and then re-plug your iPhone to solve the problem. ![]() If your Mac has an SD card slot, you can insert your camera’s SD card into your Mac to transfer images. I did a little searching on the internet and found that one of the recent updates to the Mac operating system caused this issue when saving to external drives. If your scanner, camera, or other device doesn’t work with Image Capture, you may need to install software that makes your device compatible (see Set up a scanner). ![]()
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